7e7788 Privacy Policy
Your personal information is completely safe with us — this policy describes in detail how 7e7788 collects, stores, and protects your data.
Privacy Policy Introduction
7e7788 is a trusted online entertainment platform for players in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting your personal information. In this privacy policy, we describe in detail what information 7e7788 collects about you, how it is used, who it is shared with, and how your information is kept secure.
This platform is for individuals aged 21 and above only. We do not collect information from minors and do not knowingly provide services to minors. If we become aware that information from a minor has been collected, we will delete it immediately.
What Information We Collect
We collect various types of information when you register and use the 7e7788 platform. This information is divided into three main categories:
Personal Identity Information
This includes the information you provide when creating an account:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)
Technical and Usage Information
When you use our platform, the following is collected automatically:
- IP address and device information
- Browser type and version
- Login time and session information
- Information obtained from cookies and similar tracking technologies
Transaction and Gaming Activity Information
Your platform usage history, which includes:
- Deposit and withdrawal history
- Bet amounts and outcomes
- Bonus claims and usage information
- Game preferences and play patterns
Purpose of Data Use
7e7788 uses the information it collects for the purposes listed below. We never sell your information to advertisers.
- To ensure account creation, verification, and management
- To process financial transactions and manage secure payments
- To prevent fraud and ensure security
- To implement responsible gaming policies and identify at-risk behavior
- To provide 24/7 live chat support and resolve complaints
- To comply with applicable laws and regulations
- To improve platform performance and resolve technical issues
- To manage bonuses and promotional offers
- To deliver a personalized experience based on your preferences
- To send important account-related notifications
Information Sharing with Third Parties
7e7788 does not sell your information to any third party. However, information may be shared in the following limited circumstances:
Payment Processing Organizations
Information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant financial organizations. These organizations follow their own privacy policies.
Game Providers
Limited information may be shared for technical reasons with our game providers, including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and Ezugi. This is primarily to ensure game fairness and technical performance.
Legal Obligations
If providing information is required by a valid court order, government directive, or legal investigation, 7e7788 will provide the information in compliance with applicable law. Where possible, you will be notified in advance.
Fraud Prevention Organizations
To prevent money laundering and financial fraud, we work with trusted organizations that provide verification and compliance services. These organizations use information only for their designated purpose.
Cookies and Tracking Technologies
7e7788 uses various types of cookies and tracking technologies on its platform. These improve your browsing experience and help the platform function correctly.
Essential Cookies
These cookies are essential for the core functions of the platform. They are used to maintain login status, perform security checks, and save language preferences. These cookies cannot be disabled.
Analytical Cookies
We use analytical cookies to understand usage patterns on the platform and improve the quality of our services. These monitor overall usage trends without revealing your identity.
Preference Cookies
These cookies are used to remember your preferred games, language settings, and other personalized preferences, so you do not have to configure settings each time you log in.
Security Cookies
Special security cookies are used to detect fraud, protect accounts, and prevent suspicious activity. These keep your account and financial information secure.
You can control most cookies by changing your browser settings. Keep in mind, however, that disabling certain cookies may affect the performance of the platform.
Data Security Measures
7e7788 uses industry-standard technologies and practices to protect your information. Our security framework operates on the following levels:
Data Storage Security
Your information is stored on secure, encrypted servers. Sensitive information such as payment details is protected with additional layers of encryption. Server access is restricted to authorized personnel only.
Account Access Control
To protect your account, we have strong password requirements, suspicious login detection, and two-factor authentication. Additional verification is required when logging in from an unrecognized device.
Regular Security Audits
7e7788 conducts regular security audits and vulnerability assessments. Our technology team continuously monitors for threats and resolves any security issues immediately.
Data Retention Period
7e7788 retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements:
| Information Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Financial Transaction Records | Minimum 7 years | Financial regulatory requirements |
| Gaming History | 3 years | Dispute resolution |
| Communication Records | 2 years | Service quality improvement |
| Logs and Technical Data | 6 months | Security monitoring |
Once the specified retention period ends, we securely delete your information or irreversibly anonymize it.
Your Data Rights
Every user registered on 7e7788 has the following rights regarding their own information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
If any of your information is incorrect, you have the right to have it corrected or updated.
Right to Deletion
In certain circumstances, you may request that your information be deleted (unless there is a legal obligation to retain it).
Right to Restrict Processing
In special circumstances, you may request that the processing of your information be temporarily restricted.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
Right to Object
You have the right to object to the processing of your information for specific purposes.
Marketing Communications
With your consent, 7e7788 may send you promotional notifications, bonus offers, and information about new games. We will never send you unwanted spam.
How to Opt Out of Marketing
You can stop marketing communications at any time:
- By clicking the "Unsubscribe" link at the bottom of any email
- By changing your communication preferences in account settings
- By submitting a request through our 24/7 live chat support
Note: Turning off marketing emails will not affect important notifications related to your account and transactions.
Policy Changes and Updates
7e7788 may update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of the page
- Notify registered users of the changes via email
- Display a notification on the platform
- May request renewed consent for important changes
Continued use of the platform after the updated policy is published will indicate that you have accepted the new policy. It is therefore recommended that you visit this page regularly.
Contact Us
If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact us. Our support team is always ready to assist you in Bengali.
Live Chat Support
Get instant help via 24/7 live chat. Our support team can answer any of your questions in Bengali and is always by your side.
Email Us
For detailed information requests, email us at: [email protected] — we will try to respond as quickly as possible.